Website Privacy Policy

Last Modified: August 2025

This privacy policy describes:

  • Information that we receive from you when you interact with the Website

  • How we use and process the information that we receive

  • If and why Personal Information may be disclosed to third parties

  • Your choices regarding the collection and processing of your Personal Information

Please note that this Privacy Policy does not apply to information collected through third-party websites or services that you may access through the Website or that you submit to us through email or text message.

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit information to or through the Website, you consent to the collection and processing of your information as described in this Privacy Policy.

By using the Website, you accept the terms of this Privacy Policy and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE.

The Effective Date of this Privacy Policy is set forth at the top of this Policy. Whenever possible, we will provide you with advance written notice of our changes to this Privacy Policy. We will not make retroactive changes that reduce your privacy rights unless we are legally required to do so. Your continued use of the Website after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions.

INFORMATION WE COLLECT

We collect various kinds of information that you provide to us as well as information we obtain from your use of the Website. Some of the types of information that we collect include:

“Personal Information” – information associated with or used to identify or contact a specific person. Personal Information includes: (1) contact data (such as email address, telephone number and employer); (2) demographic data (such as gender, date of birth and zip code); and (3) certain Usage Data (defined below), such as IP address.

Certain Personal Information, such as information about personal health or finances, is characterized as Sensitive and subject to stricter regulation than other personal information. Before providing it to us, we urge you to carefully consider whether to disclose your Sensitive Personal Information to us. If you do provide Sensitive Personal Information to us, you consent to its use and disclosure for the purposes and in the manner described in this Privacy Policy.

“Usage Data” – information about an individual's online activity that, by itself, does not identify the individual, such as:

  • Technical information, including your browser type, service provider, IP address, operating system and webpages visited.

  • Information about what you've searched for and looked at while using the Website.

  • Metadata, which means information related to items you made available through the Website, such as the date, time or location that a shared photograph or video was taken or posted.

(Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together. Different types of Usage Information also may be linked together and once linked, may identify an individual person. Some Usage Data may be Personal Information under applicable law.)

“Location Data” is a category of Personal Information collected about the location of a mobile device or computer, including:

  • The location of the mobile device or computer used to access the Website derived from GPS or WiFi use.

  • The IP address of the mobile device or computer or internet service used to access the Website.

  • Other information made available by a user or others that indicates the current or prior location of the user.

HOW WE COLLECT INFORMATION

Whether we collect certain types of information and how we process it depends on how you use and access the Website. Some information is collected automatically through data collection tools. We collect information about you in the following ways:

From You. We may obtain personal information from you through your use of the Website, which may include:

  • Information that you provide by completing forms on our Website; 

  • Records and copies of your correspondence (including email addresses), if you contact us; and

  • Other information you choose to disclose when interacting with us.

From our Business Partners and Service Providers. Third parties that assist us with our business operations also collect information (including Personal Information and Usage Data) about you through the Services and share it with us. For example, our vendors collect and share information with us to help us detect and prevent fraud.

We may combine the information we collect from you with information from other sources and use the combined information as described in this Privacy Policy.

HOW WE USE YOUR INFORMATION

We may use the information we collect for any of the following purposes:

  • To provide the Website to you.

  • Provide you with information, products, or services that you request from us.

  • Communicate with you (including providing you with communications about our services), respond to inquiries, and offer customer support.

  • Operate, evaluate, develop, manage, and improve the Website and our business (including operating, administering, analyzing, and improving our services; developing new services; managing and evaluating the effectiveness of our communications; managing our professional relationships with vendors and business partners; and performing accounting and other internal functions).

  • Increase and maintain the safety and security of our services and prevent misuse.

  • Protect against, identify, and prevent fraud and other criminal activity, claims and other liabilities.

  • Comply with and enforce applicable legal requirements, relevant industry standards, and policies, including this Website Privacy Policy. And,

  • For other purposes with your consent.

Please note that, in order to provide you with a better experience and to improve the Website, information collected through the Website may, subject to user privacy controls (if available), be used in an aggregated or individualized manner. We may also use the information we obtain about you for other purposes disclosed at the time your information is collected.

HOW WE SHARE AND DISCLOSE YOUR INFORMATION

We may share and disclose Personal Information to third parties in order to perform certain services on our behalf, such as:

  • Agents, brokers, and others who provide our products and services to you;

  • Our affiliated companies and subsidiaries;

  • Non-affiliated companies to perform standard business functions on our behalf, including service providers that host or operate our Website and other services designed to assist us with our business; and

  • Other entities or individuals at your direction or with your consent.

In addition, we may disclose Personal Information in order to identify a user in connection with communications sent through the Website. We also may offer users the opportunity to share information with friends and other users through the Website.

With Third Party Service Providers Performing Services on Our Behalf

We share information, including Personal Information, with our service providers to perform the functions for which we engage them (such as hosting and data analyses). We may share information as needed to operate other related services.

For legal purposes. We also may share information that we collect from users, as needed, to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose Personal Information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share Personal Information as required to pursue available remedies or limit damages we may sustain.

In aggregated form. We may share Personal Information about you in an aggregated form – that is, in a statistical or summary form that does not include any personal identifiers – with third parties for any purpose permitted by law.

During corporate changes. We may transfer information, including your Personal Information, in connection with a merger, sale, acquisition or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before your information is transferred or becomes subject to a different privacy policy.

INFORMATION STORAGE AND SECURITY

We retain information as long as it is necessary and relevant for our operations. We also retain Personal Information to comply with applicable law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, and other actions permitted by law. After it is no longer necessary for us to retain information, we dispose of it according to our data retention and deletion policies.

We employ industry-standard security measures designed to protect the security of all information submitted through the Website. However, the security of information transmitted through the Internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Website are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password-protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any aspect of the Website, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password-protected and/or secure areas of the Website are restricted to authorized users only.

Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

YOUR RIGHTS

It is important to us that you are able to access and review the Personal Information we have about you and make corrections to it or delete it, as necessary. If you have any questions about how to access your Personal Information, please contact us at contactcfg@financialguide.com.

LINKS TO THIRD PARTY SERVICES

The Website may contain links to third-party websites and services (“Third Party Services”) with which we have no affiliation. A link to any Third-Party Service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a Third-Party Service, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.

DISCLAIMER: NOT CHILD-DIRECTED

The Website is not intended for use by children. If you are under the age of majority in your place of residence, you may use the Website only with the consent of or under the supervision of your parent or legal guardian.

Consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent's verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Website and subsequently we will delete that information.